There are a range of support scheme which could help you stay warm and save money, our Green Doctors are experts on these schemes and can guide you through them during a home visit or phone appointment. If you’d like to find out more about any of these schemes, please register for an appointment.

Warm Homes Discount

The Warm Homes Discount * is a one-off discount of £150 on your electricity bill which is automatically credited to your energy account or prepayment card / key during the winter. The scheme is open between September to March each year. If you meet the eligibility criteria your energy company should automatically apply the discount.

Priority Services Register

The Green Doctor will help you contact your energy supplier to get on the Priority Services Register if you:

• are of pensionable age

• are disabled or chronically sick

• have a long-term medical condition

• have a hearing or visual impairment or additional communication needs

• are in a vulnerable situation

The Priority Service Register is provided by energy suppliers to support you. For instance, you can receive advance notice of planned power cuts or priority support with alternative heating and cooking facilities in the event of a power cut. 

Thames Water: WaterHelp

If you live in London and earn below £21,749 we can help you to apply for a discounted water bill through the WaterHelp scheme. If you qualify, you may be eligible for a 50% discount on your water bill.

Grant Applications

If you have any debt with your energy or water supplier, we will see how best to support you. This could be helping you to liaise with your supplier to discuss payment plans and methods; supporting you with grant applications to help clear your energy debt; or referring you to other organisations which can support you with ongoing financial support and income maximisation.

Energy Saving Behaviour

By making a few simple changes at home, you can be more energy efficient and save money on your bills. We will discuss a range of energy saving tips with you during your telephone consultation.

Green Doctor Tips & Advice

Quick Energy Wins

Other Energy No-cost Actions

Energy Saving Measures
Following your telephone consultation, we may be able to drop-off or post free-energy saving measures for you to install at home. The measures available vary depending on where you live but typically include:

• Energy saving lightbulbs
• Tap Aerator
• Radiator panels
• Draught excluders
• Warm pack: blanket, gloves, hat, thermal mug

To register for an energy consultation with a Green Doctor, complete the online enquiry form and we’ll get back to you.