We are a charity that offers free and impartial energy advice to help residents stay warm, save money and live greener. We are currently offering a hybrid model of service in the boroughs we cover. You can access our services online and via telephone or alternatively request a home visit.
We're offering a monthly webinar to frontline workers to help you recognise the signs of fuel poverty. These sessions will also teach you about how the Green Doctor service can help your clients at this difficult time.
For 18 years we’ve been helping residents stay well and warm at home, and save money on their household bills. These are some of the ways we can support you when you sign up for a home visit or phone consultation:
Advice on reducing energy use at home, included energy saving tip and how to use heating and hot water controls to save money
Advice and support on suppliers or tariffs including explaining statements, energy caps, standing charges and unit rates
Supporting with accessing the water discounts or Priority Services Register
Support with applications for energy or water debt relief
Advice and support to help apply for the installation of larger efficiency measures such as insulation and boiler upgrades
Referring you to other support organisations within your community
Installing efficiency measures, such as LED lightbulbs and draught proofing
Our Impact
With the cost of living crisis, affecting households across London Green Doctors had one of our busiest years in 2023. In 2023, we were proud to have;
Find out more about our impact in 2023 by watching our year-in-review video, here.
Visit our FAQ page to learn more about how we can help you if you are struggling with your energy bills.
Explore the interactive map below to discover Green Doctor services available across London, tailored to each borough. Simply click on a borough to learn more about the energy-saving support and advice offered in your area.
Tahir has excellent communication skills and thus I was engaged in a thorough, efficient and useful dialogue with him from the very start of our call on 10 June. He was extremely compassionate throughout our conversation and kindly followed up the next day to tie up any loose ends. I am grateful for the excellent service provided.
Westminster resident
"The Green Doctor who visited my dad was efficient, prompt, friendly and very helpful. My dad felt very comfortable in their presence."
Daughter of a Westminster resident
The Green Doctor was a great help. I live on my own and need to save a bit of money and I now I feel a lot better about my energy bills. He helped me to go on U-Switch to change supplier, which saved me a lot of money. He also showed me how to use my combi-boiler more efficiently, which I didn’t know anything about. He did me a big favour, I found it really useful.